Documents
General
General Terms and Conditions valid from 01.11.2020
Price list valid from 01.11.2020
Trust Pay Prepaid MasterCard® – General Terms and Conditions
POS Scheme fees valid from 01.03.2020
TrustPay minimum balance
Reclamation policy
Conception of protection of a financial institution against Money Laundering and Terrorist Financing and the basic principles of AMLCFT
Privacy Notice for Clients’ Representatives and Beneficial Owners
Other
TrustPay – General presentation
Best practise guide: Chargeback
Best practise guide: E-commerce
Logo to download
Manual to TrustPay´s access interface enabling secure communication for Third Party Payment Service Providers in accordance with COMMISSION DELEGATED REGULATION (EU) 2018/389
Availability and performance of TrustPay´s access interface Q1/2021 (enable from April 2021)
